Frequently Asked Questions
- 01
Operating Hours can be found under the Branch Details for each location under the Our Locations page.
- 02
On our website, go to Our Locations page. You may also download our HPD App for free, then click “Branches.”
- 03
On our website, go to the Find a Doctor page or download our HPD app, then click “Doctor’s Clinic” to check the schedule of doctors at the branch nearest you. However, the doctor’s schedule may change without prior notice, so please call the branch for confirmation.
- 04
We can serve all areas in Metro Manila and areas near our provincial branches. Visit the Our Locations page to determine the branch nearest you and setup an appointment via Home Service Appointment page.
- 05
You may visit the Our Locations page to determine the branch nearest you and call, or send a message via Viber to the assigned number of the branch for RT-PCR Swab testing.
- 06
Sorry, our facility is currently not PhilHealth accredited.
- 07
For walk-ins, most of our branches are HMO accredited. On our website, go to the HMO Approval page to have your request approved prior to visiting the branch. For home service, please call our home service hotline at 8741-7777, and press “2” to know which among the accredited HMOs can be served.
- 08
You may contact any of Our Locations or you may send us an email through our website and we will assist you accordingly.