Question 1

Are your clinics accredited with PhilHealth?

Accepted Answer

Sorry, our facility is currently not PhilHealth accredited.

Question 2

Can we use our Health Maintenance Organization (HMO) card for the services?

Accepted Answer

For walk-ins, most of our branches are HMO accredited. On our website, go to the HMO Approval (https://www.hi-precision.com.ph/hmo-approval)page to have your request approved prior to visiting the branch. For home service, please call our home service hotline at 8741-7777, and press “2” to know which among the accredited HMOs can be served.

Question 3

How do I get your branch information?

Accepted Answer

On our website, go to Our Locations (https://www.hi-precision.com.ph/our-locations)page. You may also download our HPD App for free, then click “Branches.”

Question 4

How do I know the schedule of your doctors?

Accepted Answer

On our website, go to the Find a Doctor (https://www.hi-precision.com.ph/find-a-doctor)page or download our HPD app, then click “Doctor’s Clinic” to check the schedule of doctors at the branch nearest you. However, the doctor’s schedule may change without prior notice, so please call the branch for confirmation.

Question 5

How do I schedule an RT-PCR Swab test?

Accepted Answer

You may visit the Our Locations (https://www.hi-precision.com.ph/our-locations)page to determine the branch nearest you and call, or send a message via Viber to the assigned number of the branch for RT-PCR Swab testing.

Question 6

How far can you go for Home Service?

Accepted Answer

We can serve all areas in Metro Manila and areas near our provincial branches. Visit the Our Locations (https://www.hi-precision.com.ph/our-locations)page to determine the branch nearest you and setup an appointment via Home Service Appointment (https://www.hi-precision.com.ph/home-service-appointment)page.

Question 7

I lost my receipt and I forgot to take note of my PID, what should I do?

Accepted Answer

You may contact any of Our Locations (https://jyjensen72.wixsite.com/hi-precision/our-locations)or you may send us an email (https://jyjensen72.wixsite.com/hi-precision/contact-8)through our website and we will assist you accordingly.

Question 8

Is there senior discount on your lab tests?

Accepted Answer

Yes, we offer a 20% discount for senior patients.

Question 9

What are HPD's hours of operation?

Accepted Answer

Operating Hours can be found under the Branch Details for each location under the Our Locations (https://www.hi-precision.com.ph/our-locations)page.

Frequently Asked Questions